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What are Wax Melts?
Wax Melts are small wickless scented candles. They objectively work the same as candles. The main difference between candles and wax melts is that wax melts are burned via a Wax Burner.
The benefits of using wax melts are:
- * More Affordable
- * Longer Lasting
- * Easier to switch between difference scents
How soon will my order ship after purchase?
We aim to dispatch by next working day (Monday - Friday).
What is your return/exchange policy?
We offer a money back guarantee on all wax melts. We believe our wax melts are the best of the best and we stand behind that. For that reason we are more than happy to work with you if you have any issues with any order you make.
Are your wax melts eco-friendly?
Yes, we pride ourselves on being as eco-friendly as possible.
As part of our company mission we aim to reduce plastic as much as possible.
As such all of our wax melts are delivered in recyclable boxes, they are packaged using eco-friendly glassine paper bags, our stickers are paper and finally even our wax melts are made from plant based soy.
Do you use any animal-derived ingredients?
No, all of our wax melts are vegan-friendly. We pride ourselves on using Vegan only ingredients.
How can I get in touch with customer service?
Feel free to get in touch with us at charlotte@charlartscrafts.co.uk or use our contact form.
Alternatively you may call us on +447484120054.
Do you offer seasonal or limited-time fragrances?
Yes each season we re-stock our favourite seasonal scents. This means that at Christmas our beloved apple strudel comes back out!
Do you offer bespoke/custom gifts?
Yes, we are more than happy to make a completely unique gift set for you. We have various moulds for different occasions that can be used. Feel free to get in touch with us at charlotte@charlartscrafts.co.uk or use our contact form